Blue Ridge Communications Reviews | brctv.com @ PissedConsumer

Anonymous

Guest-5729489

Liberty, South Carolina

I didn’t understand the new system. The young man was very helpful . He was very helpful. Thank you for sending someone so quick.

Mar 23, 2024

5.0

Didnt understand the new system . Very helpful, courtesy, aware of what was going on, knew what needed to be done.

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User's recommendation: I will recommend anyone.

Anonymous

Guest-5594666

Greentown, Pennsylvania

They don't even deserve 1 star.

Feb 05, 2024

1.0

The worst cable service, unreliable and expensive. Cable goes out on regular basis. Call and complain, they say to Reboot by holding down power button on box. Doesn't help. The only reason we have this cable service is because we can't get satellite where we are and there aren't any other cable services available to us. So I guess this works to blue ridge cable's advantage as they can charge 300.00 a month BTW was $75 when we first started. We do not have any extras at all. I laugh at their commercials, how much are they paying these people to boast about their "service"? Free cable? All I can say is, blue ridge cable is terrible.

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User's recommendation: If possible avoid blue ridge cable

Jourdan Voa

Philadelphia, Pennsylvania

Fixed my cable in no time.

Jan 14, 2024

3.6

Contacted them because my cable box kept turning off. Tried taking out the power cord myself but it still was happening. I guess they fixed it from their end.

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User's recommendation: If you have a problem contact them

Mark R Qia |

Palmyra, Pennsylvania

BRCTV has no competition in our area. They are a predatory company and should be broken up or made a public utility.

Nov 30, 2023

1.0

Lies' misinformation and belligerence. Their ratingSTARLINK speaks for itself. Take away their licence in PA.

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Loss:

Pros:

Listen to the radio more

Cons:

Throttle service

Preferred solution: Take away their licence for fraudulent practices.

User's recommendation: Don't use BRCTV if you expect decent service.

Rich G Abx

Broadcast in Spanish -Phillies game only

Jun 30, 2023

1.0

Only baseball games are in Spanish all other channels commercial etc are in English ..this has been for two days now and its just baseball

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Preferred solution: Fixed

Anonymous

Guest-4745457

Albrightsville, Pennsylvania

Broadcast in Spanish -Phillies game only

Jun 30, 2023

3.3

The woman was excellent and had me fixed in a minute !! She as knowledgeable and very sweet thank you again !!

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Shontia Xhd

Shontia Xhd |

Lagos, Lagos

I demand for a Letter of indebtedness from you.

Dec 14, 2023

I learnt from a source that I owe you a amount of money which has devastating and deprived me a certain opportunity. I cannot specifically remember when I obtain loan from you. This prob. can only be resolved if you exonerate, remove my name from the list of those that owed you and issue a Letter of indebtedness for me immediately. Thanks for your understanding.

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Annet Cbk

East Stroudsburg, Pennsylvania

Cancel an appointment for someone to come to my home

Jun 16, 2023

We are new customers. We couldnt figure out how to get more than the one phone line. Our phones where not from the same box. We bought all new ones. Now it works

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Anonymous

Guest-4616006

Dushore, Pennsylvania

Disgusted with Blue Ridge Communications.

May 24, 2023

We switched our service plan to one which would provide streaming. We were not informed that it would include 'high speed internet'. We already have internet service with another provider and are satisfied with that provider. We received our new monthly bill and the high speed internet was $95.50 per month. To make matters worse the old bill used to be $159.00 per month. The new bill was $331.67 per month. The streaming plan was a waste of money. The old plan was just as good. I telephoned Blue Ridge and complained, I got nowhere. I told Blue Ridge to shut our service off immediately. I was told they could not do that until their equipment was returned. Today I will disconnect all of their equipment and take it to the local office. Blue Ridge Cable is a company that has gone bad.

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User's recommendation: Stay away from Blue Ridge.

Anonymous

Guest-4224176

Milford, Pennsylvania

Years Of Dissatisfied Service

Dec 17, 2022

1.3

Other than the internet always going in and out and the upload and download speed randomly getting dropped, honestly 200% wouldn't recommend to my enemies. Only real reason people have this service is because we live in the woods, they are our only choice really!

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User's recommendation: Find someone else

Anonymous

Guest-4233037

Brooklyn, New York

Cable is awful

Dec 20, 2022

1.speech and people don't work together 2. needs to be rebooted all the time 3. terrible channel choice 4. just keep watching it go round and round

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Yaime G

Philadelphia, Pennsylvania

Service

Jun 25, 2022

Never answered the phone ,when I call for service For second time and never call back. The there's answers the phone and put me en hold and never talk to me.

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Preferred solution: I want service

Ruth H Xxz

Wellsboro, Pennsylvania

Double charging

Mar 10, 2022

1.0

In 1994 we had our home built, we specifically had 3 cable jacks placed in our home. We then paid to have our cable service it cost 150.00 for this service. Approximately 10 years ago we rearranged our furniture moving our tv. We recently put everything back to original only to find out blue ridge disconnected one of our jacks so therefore the cable did not work. I called them and they said it would cost us 24.95 to activate this plus service call of 54.95. This is outrageous! We did not know they disconnected the jack nor did we give them permission to do this! If I had another choice, I'd switch providers. They are charging me twice for this cable jack!

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Loss:

$80

Cons:

Service provided
Are greedy with terrible programing
Price

Preferred solution: Full refund

User's recommendation: Find another provider

Daniel N Vpd

Daniel N Vpd |

Tobyhanna, Pennsylvania

Bad service

Mar 21, 2022

I had an intermittent problem with my internet for about month. I called a few times and was told that the problem was not with their modem, leaving my router as the only thing it could have been. I went out and bought a new router for over $250. Needless to say, the problem occurred again and it turned out to be there modem and poor signal at the pole. At this point, I had thrown out my Netgear router which was good. I called Customer Service and was supposed to get some sort of credit but that never happened.

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Loss:

$270

Preferred solution: Price reduction

User's recommendation: don't trust their customer service people. They will blow smoke up your rear end.

Anonymous

Guest-3408237

Philadelphia, Pennsylvania

Problem With Disability Check

Mar 15, 2022

4.9

Name is Michael Ballard and my address is 464 Franklin Ave.Palmerton and since I transfer to a new bank my disability check is not showing up in my new account and I have ran circles with Social Security about getting this mess straighten out. I called them again this morning at the Hazleton office and I was told again that it will be repaired. Hopefully and maybe they might fix it this time. Its been so bloody difficult since moving to another bank and they even told me that it was repaired well it wasn't fixed so back to square one again sorry for the mess and I will stay on top of them until it is fixed. Thanks for undertanding

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User's recommendation: Good company

1 comment

Guest-2171930

Apr 23, 2022

Wtf does this have to do with Blue Ridge Cable.

Helpful

Anonymous

Guest-3399519

Philadelphia, Pennsylvania

Internet keeps going down

Mar 11, 2022

2.0

Our internet was acting up, tried calling to see if there were any issues , was on hold for at least 20 minutes. I couldnt wait any longer so I had to hang up.

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Contact Information

Website:

www.brctv.com

Mailing Address:

2800 Lewisberry Rd

York Haven, Pennsylvania 17370

USA

Phone:

(800) 222-5377

Contact Blue Ridge Communications Customer Service

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Blue Ridge Communications

Blue Ridge Communications Overview

Media from reviews

Top Blue Ridge Communications Reviews

"I didn’t understand the new system. The young man was very helpful . He was very helpful. Thank you for sending someone so quick."

"They don't even deserve 1 star."

I didn’t understand the new system. The young man was very helpful . He was very helpful. Thank you for sending someone so quick.

They don't even deserve 1 star.

Fixed my cable in no time.

BRCTV has no competition in our area. They are a predatory company and should be broken up or made a public utility.

Broadcast in Spanish -Phillies game only

Broadcast in Spanish -Phillies game only

I demand for a Letter of indebtedness from you.

Cancel an appointment for someone to come to my home

Disgusted with Blue Ridge Communications.

Years Of Dissatisfied Service

Cable is awful

Service

Double charging

Bad service

Problem With Disability Check

Internet keeps going down

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